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With ...
With Springmatic, Springdel offers an AI-enabled enterprise MDM platform that enables the deployment, management and optimisation of entire device fleets with an unlimited number of shared devices. It has an edge-first architecture and real-time utilisation for an interactive edge of things and rapid updates across the entire company. The platform also supports a wide range of operating systems, including Android (AOSP, GMS, non-GMS), iOS and Windows. A cloud or on-premises solution is also available as an option.
Find out more about Springdel's MDM software from your sales representative now!
From now on, your customers have the opportunity to upgrade selected models of the Colormetrics P5100 and P5500 POS systems with a warranty upgrade to extend the...
From now on, your customers have the opportunity to upgrade selected models of the Colormetrics P5100 and P5500 POS systems with a warranty upgrade to extend the warranty period to 5 years!
The warranty upgrade must be booked directly when purchasing the POS systems. Booking it in a separate order is not possible.
The following SKUs include the warranty update:
Colormetrics P5100 : colorwar5100-2, colorwar5100i3-2, colorwar5100i5
Colormetrics P5500 : colorwar5500-2-1, colorwar5500i3-2, colorwar5500i5-2
Benefit from the extended warranty period and order the Colormetrics P5100 and P5500 POS systems with the warranty upgrade directly from your sales representative!
Honeywell has developed the new ...
Honeywell has developed the new CK67 for demanding warehouse and DC applications. The Android mobile computer is part of the Mobility Edge family and supports powerful Honeywell software such as Operational Intelligence and Smart Talk. It is easy to use thanks to a 4.3" display with multi-touch panel and a keypad - either alphanumeric (51 or 53 keys), numeric (38 or 42 keys) or with large numeric keys (30 keys). Depending on the model, it also has a Honeywell S0703, FlexRange or even FlexRange XLR scan engine for capturing barcodes from a distance of a few centimetres up to 24 metres away.
Order the new CK67 from Honeywell from your sales representative now!
We have good news for you: TSC Auto ID has informed us that the list prices for selected printers have been reduced as of the 1st of October 2024....
We have good news for you: TSC Auto ID has informed us that the list prices for selected printers have been reduced as of the 1st of October 2024. These are models from the TSC desktop printer series TH220, DH220, TH240 and DH240.
Details of the exact new prices and the availability of the printers are available on request from your sales representative. Do you have questions? We are here for you and will gladly support you with our expertise and service – simply let us know how we can best support you!
Seagull Scientific notified us about a list price change for BarTender licences and maintenance agreements....
Seagull Scientific notified us about a list price change for BarTender licences and maintenance agreements. This price change is effective as of the 1st of October 2024.
Here is a breakdown of the relevant information for you:
The list price change applies to the concerned products as follows:
- Perpetual Licensing will be increased by 15%.
- Perpetual MNT Rate will be 23%.
- Software Subscription Pricing will be increased by 10%.
The list price change will be applied to your orders as follows:
- Existing maintenance agreements and licences remain unaffected by the price change.
- Orders you place by the 30th of September 2024 will be delivered at the current list price.
- All new orders which are based on a quote from September and that you place with us within 30 days of the quote date will be delivered at the quoted price.
- All new orders as of the 1st of October 2024 which are not based on a quote from September or that you place after 30 days from the quote date have elapsed will be subject to the new price list.
- Approved project prices remain valid for the agreed duration.
Details about the exact new prices are available on request from your sales representative. Do you have questions? We are here for you and will gladly support you with our expertise and service – simply let us know how we can best support you!
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Complaining – the national pastime of the Germans
Let’s be honest, we Germans love to complain – about the weather, football, the economy, politics, etc....
Let’s be honest, we Germans love to complain – about the weather, football, the economy, politics, etc. This unites us all – regardless of our social class or political affiliation. Complaining is a national pastime in Germany. We love to grumble about high prices, the shortage of skilled workers and the weakening economy, while at the same time discussing our next holiday or the four-day week. Please don’t get me wrong, I am all for everyone taking a lot of time off and having a good rest – the only thing that bothers me is the fact that we love to see everything in such a gloomy light! We have to start working together to find solutions, because what we forget amidst all the moaning are our own abilities.
No, Germany is not falling apart! Germany still has a lot of untapped potential. We have people with great ideas, curious and inquisitive people (yes, even among Gen Z), a high average level of education, a high degree of legal certainty, a consistently strong industry, very good research ... and yes, we also have the capital. But we have to stop complaining and focus on our strengths. We are capable of innovation, we can be or remain market leaders in many areas, but, at the same time, we have to be open-minded. Even if one area collapses, we can successfully develop and expand a subsequent one. These are our strengths. However, we have to accept the challenge – be it in society, in politics or in the economy. Burying our heads in the sand won’t help us.
We are once again facing enormous opportunities for our future – whether in medical research, industry, the energy sector or, of course, across the board in the field of AI. And that’s just what comes to mind. There is, of course, much more. Let’s work together to develop new ideas that will advance us not only as a society, but also as a business location. There is potential out there, it just needs to be tapped! And by the way, we’ll have less reason to complain!
The road to success: do we really have to get worse at everything?
Last week I had a conversation with a customer that left me speechless....
Last week I had a conversation with a customer that left me speechless. Our sales department asked me to speak to a customer on the phone who doesn’t buy from us because we supposedly supply end customers.
No problem, I thought. I called and explained that this is exactly what we don’t do, and that this is a key promise to our dealers. There are extremely rare exceptions, – only if a vendor forces us to, or a retailer explicitly asks us to. But that almost never happens.
Then it turned out that there was a misunderstanding: the customer said that we also supply small retailers. My answer: »Yes, we do and we have to, based on our contracts with the vendors. Our competitors do that too.«
»All correct«, I hear, but then it got exciting: »Your large competitors are not interested in small customers, so they are poorly served. At Jarltech, the small dealers feel comfortable because you provide a great service.«
I didn't know whether to laugh or cry ... A customer doesn’t buy from us because our service is too good? I hadn’t expected that.
But don't worry, contrary to the headline: We will continue to endeavour to offer every customer the best service we can!
Why is good service so important again?
I'm writing to you today from China. Here I have learnt once again why good service is so important....
I'm writing to you today from China. Here I have learnt once again why good service is so important. If you want a customer to pay more than elsewhere, then you have to make the difference! You have to know what they like and anticipate their wishes.
Here in Shenzhen is the Grand Hyatt Hotel – I was here at least six times a year before Corona – and even stored some luggage in Shenzhen, so that I only had to fly with hand luggage. Liquids and such ... that was difficult on the plane.
It’s been over three years since I was last here, and I arrived to be greeted by an armada of hotel staff. My beloved Coke Zero was waiting for me in the car outside the airport. My luggage, which I hadn’t expected to see again, had been stored for three years and completely cleaned for my new stay. Everything was hanging in the wardrobe and the bathroom was neat and tidy. My razor was charged and my chargers stood on the desk. Of course, the fridge was full of Coke Zero and the white wine I had last drunk three years ago. Even the room service knew what I liked to eat.
That’s what hospitality really is. And we have to do the same at Jarltech. Always write down what our customers want and like. And when I go out to dine with a customer, I need to know whether they are vegan or if they don’t like pork, for example. Some customers want to be called and courted on a weekly basis, whereas others find this rather annoying. Some still prefer paper catalogues, others believe it’s environmental pollution. And all the better if a customer returns after three years, and I still have it all written down somewhere. Jarltech may not be a hotel, but we are a service provider that has to differentiate itself The difference is always in the details.
